Log calls, emails and time at any point via Activity below. Not a stage — available throughout.
Premises
—
Duty Holder progress
0 of 3 threads settled
Duty Holders here
Pre-filled from this premises. Edit if needed.
Prompts
TipDon't forget to record the EMM discussion before moving to scoring.
CheckHave you attributed each failing to the right Duty Holder? Affects letter content.
NoteArticle 27 pauses the audit timer and keeps this stage open.
Setup pre-audit
Completed 22 June 2026. Process created, anchored to premises, appointment letter sent.
StatusOpen
TriggerReactive (CPIN-2026-0418)
Audit typeFull
Question setGovernment office, full
Lead inspectorPhil Gower
Duty HoldersHMCTS, Equans, The Property Directorate
AppointmentTue 7 Jul 2026, 10:00
Appointment letterSent to all Duty Holders
Audit type
Chosen at site visit. Drives the question set, scoring weighting and letter wording.
Question set Government office, full
Site visit and assessment
Full audit · On-site
Choose audit type, then assess each article in a full-screen workspace. Saved findings appear below as a brief summary — scoring and outcomes are on the next step.
Themed audit — add articles to assess:
Assess another article on this follow-up visit:
Audit outcomes already sent. Editing findings after letters have been issued requires admin permission.
Click Assess on an article to open the full-screen workspace. Choose failure type, describe what you saw, then set RAG. Optionally link a related failure from another category.
Awaiting information. Process paused until Duty Holder responds. Article 27 formal request available if they do not cooperate (14-day deadline).
Scoring and enforcement decision
Review assessment scoring rolled up from the site visit. Attribute failings to Duty Holders and confirm one outcome per Duty Holder — the audit has no single outcome.
No findings recorded yet. Return to the site visit stage to assess articles.
Outcomes and letters
Record the EMM dialogue, confirm or adjust each Duty Holder's outcome, then generate and send the appropriate letters — one per outcome per Duty Holder. System letters are produced as editable Word documents (.docx).
Action plans
Enforcement notices and 28-day action plans are tracked as separate threads per Duty Holder. Each thread is monitored independently until closed.
Recently on this audit
7 notes6h 20m logged
Show
CPINs
Reports of fire incidents from Fire & Rescue Services
Log phone or email reports with + Add new CPIN. FRS can also use the external CPIN form. New submissions appear under Unassigned until an inspector picks them up.
Queue
Dept
Pin priority CPINs with ☆ on any card — pinned items stay at the top for you. Use ⋯ to pin for all users, flag duplicates, or request removal (admin approval required).
Anchor the CPIN to premises, confirm severity, then assign an inspector. Further sections appear as you complete each step.
Submission details (from FRS form)
Stop message
From the FRS form — please replace any codes with plain language.
Incident status
Select all that apply — tick every statement that describes this incident.
Select at least one incident status.
Stop message
Description of incident
—
Incident status
—
CPIN assigned
Change the assignment above if this CPIN was routed incorrectly.
Triage and decision
Review what happened, the RAG flag and the premises — then decide if further action is needed.
Does this incident need any further action?
Duty Holders and Responsible Persons
Duty Holders are pre-suggested from this premises. Responsible Persons are suggested for each Duty Holder — approve both before remote evaluation unlocks.
Duty Holders (organisations)
+ Add a Duty Holder
Responsible Persons (individuals)
+ Add a Responsible Person
Duty Holders and Responsible Persons approved. Continue to remote evaluation below.
Remote evaluation (desk-based)
Contact premises, national fire safety team, police or FRS where injury is significant. Use Log in the activity bar for calls, notes, files and time.
What does the incident need?
Audit required
When you close this CPIN, the system will automatically start a new reactive audit — appointment, duty holder notification and reminders are handled in that process.
On-site Fire Safety Evaluation
Serious cases (significant injury, fatality) typically within 24–48 hours. Appointment may be confirmed by telephone; the letter can be saved or skipped when urgent.
Appointment
Pick a date and time. We will check the lead inspector's calendar and the premises' working hours.
Tuesday · 10 working days from today · no Outlook conflicts
Inside premises working hours (8am to 5pm)
Half day is the default for an on-site fire safety evaluation.
✓ No conflicts in Phil's Outlook calendar · ✓ Pushes to Outlook on start
Appointment letters
Write templated letters to Responsible Persons linked to your approved Duty Holders. Saved letters appear here as attachments and in the activity log.
Site evaluation
Complete the steps above before deciding whether an audit is required.
Is an audit required?
Close CPIN
Most Green and ~99% of Amber close here with a reason and default time. Closed CPINs stay viewable and can be reopened if later intel shows greater severity.
Default time 0.5h will be logged to this CPIN process automatically.
Closed.
Recently on this CPIN
0 notes0m logged
Show
Safety Concerns
Potential fire hazards reported to CPFSI — via email, FIS, Duty Holders, unions and other sources
Reports received by email are logged with + Add new concern. New entries appear under Unassigned until an inspector picks them up. The Duty Holder is automatically notified on submission.
Attribute the concern to premises, confirm the RAG score, then assign an inspector. Duty Holder is notified automatically on submission.
Set from hazard assessment — confirm or override.
Submission details (from FIS form)
Hazard description
—
Triage and decision
Review the concern report, RAG flag and premises — then decide if any further action is required.
Does this concern need any further action?
Duty Holders and Responsible Persons
Duty Holders are pre-suggested from this premises. Responsible Persons are suggested for each Duty Holder — approve both before examination unlocks.
Duty Holders
+ Add a Duty Holder
Responsible Persons
+ Add a Responsible Person
Examine the concern (desk-based)
Carry out the desk-based examination. Contact premises, national fire safety team or other parties. Use Log in the activity bar.
What does the concern need?
Audit required
When you close this safety concern, the system will automatically start a new reactive audit — appointment, duty holder notification and reminders are handled in that process.
On-site evaluation
Serious cases typically within 24–48 hours. Appointment may be confirmed by telephone; the letter can be saved or skipped when urgent.
Appointment
Pick a date and time. We will check the lead inspector's calendar and the premises' working hours.
Appointment letters
Write templated letters to Responsible Persons linked to your approved Duty Holders. Saved letters appear here as attachments and in the activity log.
Site evaluation
Complete the steps above before deciding whether an audit is required.
Is an audit required?
Close safety concern
Close with a reason. Default time 0.5h logged to this concern automatically.
Default time 0.5h will be logged to this concern automatically.
Record the Building Control submission received by email. The 15-day consultation SLA starts when you save this stage.
Local authority building control or Registered Building Control Approvers (RBCAs) who submitted the consultation.
Search for Building Control account…
The person consulting with us — typically the building control officer handling this submission.
Search for contact…
Search the premises register. For a new build, create the address in the register first, or use Add new when searching.
Search premises register…
Description of this consultation based on the header of the letter received by the building control body.
Architect plans, maps and consultation form — linked from the intake inbox folder.
Assignment
Administrator assigns the lead inspector. The assigned inspector begins at document review once assignment is complete.
Review documents (15-day SLA)
Assigned inspector reviews architect plans, fire strategy and consultation form. SLA reminders trigger as the deadline approaches. Use Log in the activity bar for interim activity and time.
Is there sufficient information to undertake consultation?
Awaiting information
Insufficient information letter sent. The 15-day SLA is paused until building control responds. Log interim activity and set reminders as needed.
Issue outcome letter
Outcome letters
Generate, review and send the outcome letter to Building Control.
Close consultation
Close with a reason. Remember to log your time on this consultation using the activity bar before closing.
Lead inspector defaults to you. Add colleagues if needed. Further sections appear as you complete each step.
PG
Phil Gower
Lead Fire Safety Inspector
LeadYou
+ Add another inspector
2. Duty Holders and Responsible Persons
Add Duty Holders manually. Responsible Persons are suggested once a Duty Holder is approved.
Duty Holders
+ Add a Duty Holder
Responsible Persons
+ Add a Responsible Person
3. Premises
Premises are suggested from your approved Duty Holders. Add one or more premises for this business support.
+ Add premises
4. Meeting details
Set date, time and mode. Confirm when ready — letter is optional for informal calls.
5. Appointment letter
Write templated letters to Responsible Persons linked to your approved Duty Holders. Saved letters appear here as attachments and in the activity log. Skip if this is an informal call or email dialogue.
6. Conduct the support
Carry out the meeting, call or dialogue. Log notes, files and time using + Log in the activity bar below.
Is anything further required?
7. Close business support
Time is finalised; notes and files are preserved against this process and the premises.
Follow-on process required
Choose the type of process needed. Context is carried forward where possible.
Closed.
Summary
Premises—
Lead inspectorPhil Gower
Other inspectorsnone
Duty Holders0
Responsible Persons0
AppointmentNot set
Activity is logged on this process and linked to the premises.
Recently on this business support
0 notes0m logged
Log on this business support
Activity
0 notes0m logged
Reminders
Tasks and deadlines for your patch and assigned work — sorted by due date.
Quick log. Date defaults to today, person to you. Only the duration is yours to enter. Log against a premises (which links it to its open processes automatically), against a process you have open, or as general admin time.
This week
21.5 / 37h
58% to target
Against premises
16.0h
74% of logged time
General admin
5.5h
26% of logged time
Remaining
15.5h
to reach 37h week
22
Mon · Today
AuditTemple Quay House · Site visit3h 30m
CPINHMP Lewes · Initial enquiry call45m
4h 15m
19
Fri
AuditTemple Quay House · Letter drafting2h 00m
AdminTeam meeting1h 00m
Follow-upHMP Lewes · Action plan review1h 30m
4h 30m
18
Thu
ConsultCharing Cross House refurb · Plan review3h 00m
AdminEmail and admin1h 30m
4h 30m
17
Wed
AuditTemple Quay House · Travel + site visit5h 15m
Manager view. Review time logged by inspectors in your team. Select a person to see their week in detail, or view the full team log and export everything to CSV for payroll or reporting.
Team members — click to filter
Full team log
Date
Inspector
Type
Activity
Duration
Processes
All active work across the inspectorate, in one place.
Stage 1 of 5 · Setup pre-audit ·
ReactiveTriggered from CPIN-2026-0418
Draft saved. You can return and continue later.
Pre-filled from the source. Because this audit was started from a CPIN, the premises, the Duty Holders and the trigger are already filled in. Review them, confirm the appointment, then start. Audit type is chosen at Stage 2 (site visit).
Follow-up audit.Linked to the previous audit. Notify Duty Holders, confirm the follow-up visit, then start. Unresolved failings are carried forward to the site visit.
Setup pre-audit
Site visit and assessment
Scoring and enforcement
Outcomes and letters
Action plans
Stages 2–5 open after you start the audit.
1. Premises
Locked from where this audit was started. Change at your own risk.
2. Team
Lead inspector defaults to you. Add colleagues if this is a two-person audit.
PG
Phil Gower
Lead Fire Safety Inspector
LeadYou
+ Add another inspector
3. Duty Holders and Responsible Persons
Duty Holders are pre-suggested on load. Approve, reject or add organisations first — Responsible Persons are then suggested for each approved Duty Holder.
Duty Holders (organisations)
+ Add a Duty Holder
Responsible Persons (individuals)
+ Add a Responsible Person
4. Appointment
Pick a date and time. We will check the lead inspector's calendar and the premises' working hours.
Tuesday · 15 working days from today · no Outlook conflicts
Inside premises working hours (8am to 5pm)
Half day is the default for a Full audit at a non-custodial premises.
✓ No conflicts in Phil's Outlook calendar · ✓ Pushes to Outlook on start
5. Appointment letters
Write templated letters to Responsible Persons linked to your approved Duty Holders. Saved letters appear here as editable Word documents (.docx) and are sent when you start the audit.
Summary
TriggerReactive (CPIN)
Premises—
Audit typeAt site visit (Stage 2)
Lead inspectorPhil Gower
Other inspectorsnone
Duty Holders3
Responsible Persons2
AppointmentTue 7 Jul, 10:00
Setup actions are logged automatically on the audit activity feed.
Recently on this audit
7 notes6h 20m logged
Show
Date range
Filter results by date.
Quick ranges
Custom range
Pick a start and end date, then Apply.
Department
Filter premises by responsible department. Search the full Crown register.
Site visit assessment
Record findings for this article — full screen workspace.
Confirm outcomes
Select outcomes per Duty Holder, then save to confirm.
Pick a template, choose recipients, review and save.
Letter preview
Letter preview
CPFSI · Crown Premises Fire Safety Inspectorate
Log safety concern
Record a potential fire hazard received by email or other channel. Not for fires (use CPINs) or audit follow-up (use Business Support).
Log CPIN
Record a Crown Premises' Incident Notification received by phone or email when FRS did not use the external form. Not for safety hazards (use Safety Concerns) or audit follow-up.
Edit the confirmed audit outcomes and letters?
Permission is needed before scoring, outcomes or letters can be changed. Previous versions are kept.
Reason
Look up and select
Search the directory, then select someone to add to this audit.
No matches. Try a different search term.
Log on this audit
Activity
7 notes0 files6h 20m logged
Log on this CPIN
Activity
0 notes0 files0m logged
Log time
Time
21.5h logged this week
Create
Pick what you want to start. Each one opens with the relevant context pre-filled where possible.
Start a process
Add a record
Other
Save pinned view
Save your current filters and sort as a personal pinned view.
Flag CPIN
Mark this CPIN as erroneous. An admin must approve before it is hidden or removed.
Your request is sent to an admin for approval. Flagged CPINs stay visible with a warning; removal takes effect only after approval.